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Shipping & Returns

Shipping Information:

The shipping methods such as Hongkong Post (overseas standard service) and EMS (overseas express service) are available. Both shipping methods come with a tracking number. And we can ship almost everywhere in the world. Please note: Customs clearance delays may postpone the delivery of your packages. And we don’t collect any sale tax item, and if there are any local tariff and other import sale tariff requirement in your location, you will be responsible for the charge.
 

By Hongkong Post (for an order under 2kg only):
The estimated shipping time is 2 to 8 weeks.

 

The shipping rate 
0 up to 0.5 kg US $12 
0.5-1kg US $19
1kg-1.5 kg US $26
1.5kg-2kg US $33
 

By EMS (for an order under 5kg only):
The estimated shipping time is 1 to 3 weeks.
 

The shipping rate 
0 up to 0.5 kg US $20 
0.5-1kg US $35
1kg-1.5 kg US $50
1.5kg-2kg US $65
2kg-3kg US $75
3kg-4kg US $85
4kg-5kg US $95
 


Refund & Return Policy:

The return/refund is allowed if the item remains unopened, in original sealed condition. We will accept the return request. And the refund will initiate after we get the package back from you. The return shipping cost will be paid by you. You must request a return/refund within 10 business days after you received the package. Sometimes, the return/exchange will happen in case of that the item has been damaged or is defect in original status. The return shipping cost will be covered by us.  If the original sealing of the item is removed, we cannot accept your return request. We highly recommended that, if you want to request for a return/refund or return/exchange, please always contact us first before doing anything else. We will try our best to fix the issues you might have. Otherwise, your account might be limited without the cooperation.

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